The key to driving performance to new heights is Roles & Responsibilities.

Your planner is putting together a scheduler to 8:00pm on a Friday night for Saturday morning. Your storeroom doesn’t have the parts you need and you maintenance supervisor is running back and forth. On top of this, you are unable to meet your maintenance goals, preventing the orgainzation from achieving its goals.
Depending on your organization, you may walk into this type of chaos every morning, and those that don’t, chances are you did at some point.
So what seperates the organizations that have this choas and those that don’t? Clear Roles & Responsibilities is what seperates these two types of orgainzations. This is the first of a series of 6 posts on the topic of Roles & Responsibilities. [Read more…]












