
Guest Post by John Ayers (first posted on CERM ® RISK INSIGHTS – reposted here with permission)
What is quality? In a manufacturing or heavy industry, it is to minimize the defects and errors. Today it emphasizes customer satisfaction as well. It means quality is achieved if in the end the customer or user can effectively use the product. High quality is important to project success. Poor quality has a cost. [Read more…]







I recently had the opportunity to teach a 


If you have been in maintenance or reliability for a period time, there is little doubt that you haven’t heard about the SMRP Body of Knowledge yet. The SMRP body of knowledge is more than just a
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