Continuing the series that started with maintenance supervisor and reliability engineers, if you are new to the position of Operations Supervisor, what are some of the things you can begin working on immediately to improve reliability within the area you work? [Read more…]
All articles listed in reverse chronological order.
Are You Driving The Wrong Behaviours?
Use a Balanced Scorecard to Ensure the Right Behaviours are embedded in Your Organization
This post is the third of a miniseries on Key Performance Indicators (KPIs). If you haven’t already, please go back and read the first post on what is a KPI and the second post on leading Vs Lagging KPIs. [Read more…]
UAV’s Coming to Your Neighborhood
Guest Post by Paul Kostek (first posted on CERM ® RISK INSIGHTS – reposted here with permission)
Here in Seattle we’ve had several interesting incidents/accidents with personal UAVs (unmanned aerial vehicles) or drones.
In one case a person flew their UAV into the Space Needle, no damage and no one was hurt; at a parade an operator lost control and hit and knocked out a parade attendee and the operator was cited by police; UAV stuck on power lines over a lake, result – power turned off and UAV recovered at a cost of $35K and the operator was not found; and just recently a UAV was flown into the Ferris wheel on the waterfront, no damage to the wheel though a table on a nearby deck was destroyed.
In the first two of these cases the operators were identified and contacted by Seattle Police. No one has stepped forward in the third and fourth, and since the FAA database is not in place yet, the only means to track them may be through the manufacturer. [Read more…]
Sizing Liquid Pipelines Easily
Sizing liquid flow pipelines easily. Designing pipe work for liquid flow requires calculating the pressure losses along the pipe due to pipe friction. Once the losses are known the right pipe diameter can be selected. If full engineering calculations are not possible the conservative approach is to select pipe sizes that produce a velocity of less than 3 m/sec.
Keywords: pressure loss, viscosity, friction factor. [Read more…]
The Specialist
I was in a meeting recently with a customer team. It was on-site with 12 people ranging from mid-level engineers to upper management. Someone defended me earlier in the meeting by saying “Well, he did write a book on it!” Which was nice and kinda cool to hear someone say. But this lead to a later comeback by a crusty, principle engineer, 40 years under his belt, boat captain from “Jaws” kind of guy. “If we can buy your book then why do we need you?”
I took a moment. I knew that not responding wasn’t what I wanted to do but had to tread carefully because a poorly crafted response could easily sound arrogant. This is what I responded with… [Read more…]
4 Steps to Accomplish HALT
4 Not Always Easy Steps
Highly Accelerated Life Testing, HALT, is a method to discover the weaknesses in a design. Using a step stress approach of single and combined stresses, you can quickly expose the salient weaknesses in your design and/or assembly process.
The value of HALT is it’s quick and often finds problems not previously known. You will destroy one or more prototypes, yet the value of knowing specifically what needs improvement more than justifies the sacrifice of a few photos.
Conducting HALT may be part of your reliability plan. Keeping a few steps in mind will help make sure your HALT does provide value back to your development efforts. [Read more…]
Telematics Counting Data Analysis
In my prior article, an overview of vehicle telematics was provided. Telematics data includes time stamped records and fields containing count or parametric data recorded from the vehicle CAN bus. The count data is always a non-negative integer and the parametric data is stored as real numbers, generally in scientific format. This article focuses on the analysis of counting data.
Count data is used to monitor events, i.e., the number of trips, the days of operation, the calendar date, door open/close cycles, the number of engine starts/stops, or other variables. So, if a variable is selected for analysis, how can it be analyzed and a vehicle be characterized? How can fleets be analyzed? Can vehicle usage percentiles be determined?
[Read more…]
Guest Post: Why Soft Skills Are the Hardest Skills to Acquire
A Guest Post by Kay Sandberg, Christopher Harding, and Will Wilkinson of Luminary Communications
Remember that first time you were asked to step into a leadership or management role, or to manage a client relationship? The experience was probably exciting and unsettling at the same time. Something different was asked of you.
While many of us have succeeded as individual contributors or team members, succeeding as a leader or manager requires a new set of skills we have often not been given the opportunity to acquire. This applies whether we carry an official leadership responsibility or not. In a future article it would be interesting to explore the distinction between “leader” and “manager”. [Read more…]
The 5 Fatal Mistakes of Customer Service
You would think that anyone who provides a product or service would understand the value of a satisfied customer.
Satisfied customers come back for more, they spread your name around with their friends and colleagues and talk about you in that bright eyed way a teenager talks about their first love. While it would be fantastic if this feeling of mutual admiration could last a lifetime, the reality is in the service and consulting business the average relationship between a customer and a client is somewhere between 5 and 7 years. [Read more…]
REVIEW Analyzing Repairable System Failures Data
REVIEW: Analyzing Repairable System Failures Data
Recently, Ziad let me know he published an article titled Analyzing Repairable System Failures Data in the April-May 2017 issue of Uptime magazine (subscription required). He suggested I’d be interested in the article since it provides a way to analyze repairable system data without using MTBF. He was right.
The article is a short description and tutorial on using mean cumulative plotting and function (MCF). While the article recommends staying away from using MTBF, it could be a bit of a stronger message. The article does provide a very nice worked out example illustrating the use of a mean cumulative plot. [Read more…]
Leading & Lagging KPIs, What Is The Difference?
Using Leading & Lagging KPIs Can Make The Difference In Driving Performance, By Allowing You To See Into The Future.
This is the second part of a mini series on Key Performance Indicators. If you haven’t already please read the first post of this series on KPIs.
KPIs are often used to measure the past performance of a process, but did you know that they can be used to see into the future and predict the performance of the organization?
KPIs can be used to measure past performance, or predict future performance. This is because there is a cause and effect relationship between leading and lagging KPIs. When a process is measured, it will in turn effect another process which is also being measured, providing insight to future performance. [Read more…]
Cascade Effect Thinking — Disruptive Paradigm Shifting
Guest Post by David Parishkoff (first posted on CERM ® RISK INSIGHTS – reposted here with permission)
If Knowledge is Power, then understanding the cascading factors that shape our destiny can potentially offer Disruptive Knowledge and Decisive Power. Cascade Effect Thinking (CET) is a new paradigm that dynamically discovers the truth about interacting threats and opportunities in unique, analytical and gamified ways. [Read more…]
Magnetic Flow Meters
Mag-flow meters are used to measure the flow velocity of conductive liquids. In a magnetic flow meter an electromagnet placed either side of the bore creates a magnetic field when the power is turned on. As the conducting liquid flows through the magnetic field a voltage is developed across the liquid. Insulated electrodes flush mounted in the wall of the meter detect the voltage. The magnitude of the induced voltage is proportional to the liquid velocity, the length of the meter and the strength of the magnetic field.
Keywords: electric current, isolation flanges, calibration. [Read more…]
Taguchi Design of Experiments Approach
Dr. Taguchi was an engineer, not a statistician. He considered the ability of design of experiments (DOE) to identify and reduce sources of variability, yet needed a system that did not require a statistician to implement.
Dr. Taguchi proposed a few considerations for those applying the Taguchi design of experiments approach. [Read more…]
Months or Miles?
We are all familiar with the base of our car warranties being in both months and miles. Some of that is that they want a definitive end to all warranty periods. But another reason is you can’t just boil down all aging factors to one stress. In a product development program, we are always under pressure to keep all activities as short as possible. Accelerated Life Testing ALT can loose almost all of it’s value when not executed with care. [Read more…]
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