Using Leading & Lagging KPIs Can Make The Difference In Driving Performance, By Allowing You To See Into The Future.
This is the second part of a mini series on Key Performance Indicators. If you haven’t already please read the first post of this series on KPIs.
KPIs are often used to measure the past performance of a process, but did you know that they can be used to see into the future and predict the performance of the organization? [Read more…]