Articles

Guest Post by Roxann Dawson (first posted on CERM ® RISK INSIGHTS – reposted here with permission)

In order to improve business performance, manufacturing companies need to reduce the levels of non-conformance and attendant failure costs stemming from poor product design and development. Failure costs generally make up the largest cost category in a manufacturing business and include those attributable to rework, scrap, warranty claims, product recall and product liability claims. This represents lost profit to a business and as a result, it is the area in which the greatest improvement in competitiveness can be made. [Read more…]

Guest Post by Greg Hutchins (first posted on CERM ® RISK INSIGHTS – reposted here with permission)

More ISO management systems are incorporating RBT and risk, so the standard is becoming a ‘must know’ standard. ISO 31000 risk management principles, risk management framework, and risk management process are the preferred tools to use with ISO management systems because ISO 31000: [Read more…]

Guest Post by Keith Ridgeway (first posted on CERM ® RISK INSIGHTS – reposted here with permission)

Every day we are exposed to all types of hazards, but what really makes these hazards become risks.

For the past 30 years, I’ve been involved in one way or another, investigating the root causes of failure modes be it a system, process, person, plant or product.   During this time I’ve applied different problem-solving tools like “FMEA, 8D, 5Whys, FEA’s, DMAIC etc” in order to find the true root cause of this failure mode.   Only to get frustrated, thinking I had found the root cause, only 3 months later a new failure mode would come to the surface. [Read more…]

In May of 2015, we finished ISO: Risk Based Thinking book.  We answer more than 300 questions about risk, quality, RBT, risk based auditing, and certification.  We will start answering questions that we get weekly.

SO WHY YOU?

So, what gives us credence since ISO 9001:2015 is coming out in 4 months.  Well ….   We coined and trademarked the expression: Future of Quality: Risk®.  We used the expression CERM: Risk Based Problem Solving | Risk Based Decision Making years before ISO developed Risk Based Thinking.   Twenty years ago, we wrote best selling ISO books.  We worked with the first ISO CB’s in 1987.  Anyway, you get the idea, we’ve been in this business a long time. [Read more…]