There is a big difference between Preventive Maintenance Optimization (PMO) and Reliability Centered Maintenance (RCM). Daffodils are a perfect way to explain the difference. [Read more…]
All articles listed in reverse chronological order.
10 Reasons you Need to do Reliability Engineering
Reliability engineering has an image problem. It is seen as an imbugerance that destroys budget, schedule and fun. People sometimes think reliability engineering is simply statistics, data analysis and other mind-numbing stuff. Reliability purgatory. Which brings us to the first reason you need to do reliability engineering.
#1 – Reliability engineering is not reliability purgatory. Reliability purgatory is all effort and no outcomes. Reliability happens at the point of decision. Design decisions. Manufacturing decisions. Maintenance decisions. True reliability engineering helps you make better decisions – which often comes down to organized judgment and not statistics.
Human Factors in Design Error?
As I headed to work this morning in my Chevy Silverado Truck, this message appeared on my dash console.
As if there aren’t enough distractions these days built into our vehicles (i.e. – GPS, telephones, use of our various electronic devices, iTunes, Email, Text, etc.), do we really need a warning message to read while driving, that is telling us to focus on the road? [Read more…]
The Plug and Perf Process
Multi-stage horizontal wells have been drilled and completed in shale formations in North America for two decades, and now account for nearly 90% of new wells drilled in the U.S. The Plug and Perf process (PnP) is used for completing most of these wells. [Read more…]
Is Making Assumptions Similar to Making Mistakes
Over the past week, I received a couple of interesting questions. One concerned assuming a Weibull beta value for an accelerated life test plan. The second involved assuming expected life models for elements within a reliability block diagram.
In both cases, we faced incomplete data and uncertainties, yet felt the need to assume some values in order for the math to work out. We do make assumptions in order to solve problems. We also can make mistakes that lead to unwanted consequences. [Read more…]
Using Simplified Technical English to Write Effective Maintenance Procedures
Reduce the Variability in Your Work Routines and Procedures
Based on our understanding of the six failure patterns, we can see that there is a large probability of failure when the equipment is first installed and started up. One of the Englisch causes of this increase in probability is the fact that the equipment was not installed or maintained correctly. This may be due to the installer or maintainer not using or following procedures. Having procedures is the first step to reducing these failures, but the procedures must be written in a clear, easy to follow manner. When writing procedures, it is critical to ensure that there are no interpretations in the written instructions. How can this be accomplished?
The universal language for aviation is english, which is considered very safe and reliable. How has this industry been able to overcome the fact that many of the people involved in aviation are not native English speakers? How does a large company such as Boeing supply aircraft all over the world and the customers perform the maintenance in a consistent manner? The aviation and defense industries use a controlled language by the name of Simplified Technical English.
What is Simplified Technical English?
Simplified Technical English is a controlled version of English, that is designed to help the users of English-language maintenance documentation understand what they read. Technical writing can be complex and difficult to understand even for native English speakers. Complex writing can be misunderstood, which may lead to accidents or premature failures. Simplified Technical English makes procedures easy to understand and follow, eliminating language issues and reducing premature and maintenance induced failures.
Simplified Technical English provides a set of Writing Rules and a Dictionary of controlled vocabulary. The Writing Rules cover grammar and style. The Dictionary specifies the words that can be used and those that can’t be used. For the words selected, there is only one word for one meaning and one part of speech for one word. Some of the benefits of Simplified Technical English may include;
- Reduce ambiguity
- Improve the clarity of technical writing, especially procedural writing
- Improve comprehension for people whose first language is not English
- Improve Reliability concerns of maintenance and assembly by reducing their probability to introduce defects
The Simplified Technical English specification is not easy to learn, but there are training and software available (if you are interested in this standard, please visit the ASD Simplified Technical English website). The detailed contents of the Simplified Technical English specification will not be covered, but instead, the rest of the post will cover what you can immediately do to make your procedures more readable and drive reliability.
Writing Procedures Using Simplified Technical English
So without becoming an expert in Simplified Technical English, how can you begin to write better procedures? You can begin with some basic writing practices and by reviewing the procedures before it issued. Some of the basic practices to use when writing procedures include;
- Use short sentences. (The recommended maximum is 20 words in a procedural sentence and 25 words in a descriptive sentence.)
- Restrict noun clusters to less than 3 nouns
- Restrict paragraphs to less than 6 sentences
- Avoid slang or jargon
- Avoid the passive voice
- Be as specific as possible
- Use articles such as “a/an” and “the” wherever possible
- Use simple verb tenses (past, present, and future)
- Write sequential steps as separate sentences
- Put commands first in warnings and cautions, with the exception of conditions
- For example, write Make sure that the valve is open. Do not write Make sure the valve is open.Use the conjunction that after subordinate clauses that use verbs such as make sure and show.
- Introduce a list item with a dash (hyphen).
Once the procedure is written, be sure to review and delete any information which is not relevant (i.e. Instead of synthetic lubricating oil, use only). well-written should help in eliminating any interpretation and driving clarity.
Here is an example of how the wording of a procedural step could be open to interpretation. The task “Replace the filter” could mean either of the following:
- Put back the filter that you took out.
- Install a new filter.
Now you can see how one person may perform a task and how another would perform it differently. Once the task is clear, a technical specification should be added to ensure the task is performed to a standard such as;
- Tighten to 15 ft-lbs
The end result of ensuring the task is clear, and a specification is present is “Install a new filter and tighten to 15 ft-lbs” This task is simple, clear and easy to understand.
When following these basic steps a well written procedure will be developed to ensure clarity and repeatability, thereby reducing maintenance induced failures. Do you use a Simplified Technical English or a form of it in your procedures or job plans? If not, how are you actively working to reduce maintenance induced and start-up related failures?
Remember, to find success, you must first solve the problem, then achieve the implementation of the solution, and finally sustain winning results.
I’m James Kovacevic
Eruditio, LLC
Where Education Meets Application
Follow @EruditioLLC
References;
Address Your LOI Before Your ROI
Guest Post by Andrew Sheves (first posted on CERM ® RISK INSIGHTS – reposted here with permission)
As a risk manager, you will often be asked to explain the RoI (return on investment) of you, your team, even the whole risk management program.
Effective risk management can help an organization grasp an opportunity and realizing an upside risk should generate a positive RoI.
However, when you are focussed on shoring up a weak system, plugging gaps and minimizing risks, showing an RoI can be hard. Even so, an inability to show a positive RoI in a cost-conscious environment can threaten investment in your team. It can even make people question the value of the program as a whole. [Read more…]
Do you need Reliability Centered Maintenance (RCM)?
Reliability Centered Maintenance (RCM) is without doubt the most effective method to determine your failure management policies, yet it is sometimes seen as an expensive and time consuming endeavor used to produce what some (mistakenly) believe they can get from manufacturer recommendations and other sources. The naysayers see it as a “gold plated” approach to a relatively simple challenge – produce a decent maintenance program.
They couldn’t be more wrong! And that error, could get them into a lot of trouble if circumstances align against them. [Read more…]
How to Get Better Results with FMEAs, in Less Time
“Time is money” – Benjamin Franklin
One of the most common complaints about FMEAs is that they can take a long time to do. This article presents solutions to this challenge.
I Learned How to Optimize Maintenance When I Caught My Husband Cheating…
When I caught my husband cheating, I learned the two criteria for scheduling a maintenance task. Satisfy these two criteria to create an optimized maintenance plan. [Read more…]
A Story About Plus One
There are many scenarios that can arise throughout product development programs. There is one in particular that I have seen unfold more than once: I call it the “Plus one program.” Don’t let the name fool you; it’s horrible to watch unfold.
A startup or established player introduces an impressive jump in industry-standard technology, or sometimes an established player introduces an innovation to their industry. Since the technology is so innovative, there is great value in getting it to market quickly even if it isn’t a mature design. In this case, it is actually a smart move to go to market with a device that doesn’t have “ideal reliability.” In other words, the value of getting it out there quickly is worth the field issues. Those issues will be tolerated by the customer as well, if the technology is that good.
Panning for Gold: Analyzing Chronic Failures
The majority of times that a Root Cause Analysis (RCA) is ‘required’ is often due to some type of threshold of pain being met. Someone is hurt, we’ve had an environmental excursion, we lost a lot of money in throughput or equipment damage, we violated some regulation, etc. Essentially, when the ‘suits’ show up, something bad has happened and we will do an RCA whether we like it or not. This is the basis of ‘reactive RCA’, where we respond to an incident that has already met certain defined requirements, often called ‘triggers’. [Read more…]
You Can’t ‘Contract’ your Way to Reliability
A recent student of mine was an engineer for a rail corporation. Let’s call her Liz. Liz kept asking me ‘what do I need to put in a contract’ to make sure my suppliers take reliability seriously? She kept asking this over, and over, until I got the penny to drop. Liz eventually realized that she was the one who had to take it seriously. [Read more…]
Lessons Learned via Golden Nuggets
One of the enjoyable parts of reliability engineering work is the consistent need to learn. We learn how new materials, designs, applications, and systems work, and fail. Sometimes we learn through proactive characterization studies, sometimes via unwanted field failures.
Failures will occur, it is what we learn from them that matters. The ability to gather and remember the lessons learned is a common and ongoing need for every organization. We are not very good at it, in general. [Read more…]
How to Setup An Asset Hierarchy
Ensuring the Failure Data Collected Can Be Used To Drive Improvements In Any Organization
If you were to go into your CMMS and look at the hierarchy and equipment, would it be well laid out and organized? Would you be able to drill down the to the lowest level of components to know what failures have occurred? Can you see how pumps are performing across a specific area or the entire plant? The chances are that for many organizations, this is not possible. Why is that? The asset hierarchy was not thought out ahead of time, nor was the right data collected and recorded in the CMMS.
Having a well-defined asset hierarchy is critical to the ability of the plant to drill down in costs and identify where the improvements efforts should be focused. It also allows reliability staff to identify common issues across specific equipment types and classes, enabling what may be an improvement targeted for a specific area to be spread out across the site. [Read more…]
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