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Christopher Jackson — Thought Leader

Author of Reliability in Emerging Technology, multiple books, co-host on Speaking of Reliability, and speaker in the Accendo Reliability Webinar Series.


This author's archive lists contributions of articles and episodes.

by Christopher Jackson Leave a Comment

SOR 684 Perils of Assuming a Model

SOR 684 Perils of Assuming a Model

Perils of Assuming a Model

Abstract

Chris and Fred discuss some of the issues you face when selecting a (potentially incorrect) model. And how much uncertainty still remains when you do. Hate statistics … but need a nice and easy introduction to this sort of stuff?
ᐅ Play Episode

by Christopher Jackson Leave a Comment

SOR 679 Should We Ban the Term Failure

SOR 679 Should We Ban the Term Failure

Should We Ban the Term Failure?

Abstract

Chris and Fred discuss the term ‘failure’ … and should we use it?
ᐅ Play Episode

by Christopher Jackson Leave a Comment

SOR 678 Wrapped Around the Axle

SOR 678 Wrapped Around the Axle

Wrapped Around the Axle

Abstract

Chris and Fred discuss what it means to be ‘wrapped around the axle.’ It is one of those perfect analogies … especially for people who fall for imperfect analogies! Like that assuming that all we have to do is wait for ‘early failures’ to disappear before we get into to the ‘bottom part of the bathtub curve’ … really?
ᐅ Play Episode

by Christopher Jackson 1 Comment

SOR 677 Military Customers, Center of Gravity, and Reliability

SOR 677 Military Customers, Center of Gravity, and Reliability

Military Customers, Center of Gravity, and Reliability

Abstract

Chris and Kirk discuss how militaries go about making and getting reliable stuff. And this is sometimes more successful than others …
ᐅ Play Episode

by Christopher Jackson Leave a Comment

SOR 676 FMEAs and Percentage Reduction in Failures

SOR 676 FMEAs and Percentage Reduction in Failures

FMEAs and Percentage Reduction in Failures

Abstract

Chris and Carl ask each other … by how much do FMEAs improve reliability? … or reduce failure?
ᐅ Play Episode

by Christopher Jackson Leave a Comment

Routine Things Risk Becoming Routine

Routine Things Risk Becoming Routine

One of my more unfortunate memories of my early military career is the death of a soldier on a training exercise. I was posted to a place very close to the equator … along with the heat and humidity that came with it. The soldier who died suffered from heat stroke, brought on by dehydration. And when we looked back on what went wrong, a key issue was that the training exercise risk assessment was ‘word for word’ identical to previous risk assessments when it came to managing heat related illnesses.

[Read more…]

Filed Under: Articles, on Product Reliability, Reliability in Emerging Technology

by Christopher Jackson Leave a Comment

SOR 675 A Better Way to do Design Reviews

SOR 675 A Better Way to do Design Reviews

A Better Way to do Design Reviews

Abstract

Chris and Fred ask each other ‘what makes a good design review?’ This is a great question. Reliability engineering can help! (… click here to read an article about this). If you want to learn more – listen to this podcast!
ᐅ Play Episode

by Christopher Jackson Leave a Comment

When people do right – does the right thing happen?

When people do right – does the right thing happen?

Organizations are all about ‘success.’ Being ‘successful.’ Which can many different things to many different people. ‘Success’ is not simply the ‘antithesis of failure.’ One could argue that ‘mediocrity’ in many cases is accepted as the antithesis of ‘failure.’ ‘Mediocrity’ is hardly the same as ‘success.’

Organizational success means that a lot of different people need to be doing lots of very different, but very important things. And this often means things that can go unnoticed. The ‘one percenters.’ Getting things done right the first time. 

[Read more…]

Filed Under: Articles, on Product Reliability, Reliability in Emerging Technology

by Christopher Jackson Leave a Comment

SOR 672 Make or Check Reliability

SOR 672 Make or Check Reliability

Make or Check Reliability

Abstract

Chris and Fred discuss the difference between ‘making’ and ‘checking’ reliability. And there is a difference. This podcast follows on from Chris’s article about a US Department of Defense (DoD) quick reference guide on a ‘Reliability and Maintainability Engineering Body of Knowledge.’ The problem with this document was it was all about ‘checking’ reliability – and not enough ‘making’ reliability.
ᐅ Play Episode

by Christopher Jackson Leave a Comment

Fault Tolerance

Fault Tolerance

Fault Tolerance

podcast episode with speaker Chris Jackson

There comes a time in everyone’s reliability ‘journey’ where it is either too hard or too expensive to keep perfecting your product, system or service. Steel can only be ‘so’ pure. Clearances can only be ‘so’ accurate. Surfaces can only be ‘so’ smooth. And software can only be ‘so’ perfect. In fact it might turn out to be better and cheaper to have two ‘average’ components with one acting as a backup to the other. The ‘premium’ component might be too expensive or otherwise not as reliable as the backup system. Welcome to fault tolerance! This is where we design products, systems or services to be able to handle faults, imperfections, deviations, errors and lots of other things. [Read more…]

by Christopher Jackson Leave a Comment

Reliability happens when you become impatient and selfish

Reliability happens when you become impatient and selfish

I often start teaching my reliability engineering courses … by focusing on other reliability engineering courses. Why? Because they exemplify what is wrong with how most ‘reliability experts’ go about convincing others to take reliability seriously.

A typical reliability engineering course will start with images of disaster. A Chernobyl here. A Fukushima there. A crashed airplane. The Tacoma Narrows Bridge. Lots of other atrocities that happen when we don’t do reliability engineering properly.

[Read more…]

Filed Under: Articles, on Product Reliability, Reliability in Emerging Technology

by Christopher Jackson Leave a Comment

Words (like ‘failure’) are important. But not as important as leadership.

Words (like ‘failure’) are important. But not as important as leadership.

I (like most of us) try to keep learning about stuff. And this includes (on occasion) listening to guys like Simon Sinek who has made a name for himself as an inspirational speaker and author. I learn a lot from some of his stuff. Most people like Simon are skilled at simplifying fundamentally ‘good’ ideas and principles into really simple messages that are easy to break through our sometimes cluttered brains. 

[Read more…]

Filed Under: Articles, on Product Reliability, Reliability in Emerging Technology

by Christopher Jackson Leave a Comment

SOR 669 Wright’s Law and Reliability

SOR 669 Wright’s Law and Reliability

Wright’s Law and Reliability

Abstract

Chris and Fred discuss this thing called ‘Wright’s Law’ which is a really fascinating way of describing how things improve as we create more of them. And why is this relevant for reliability engineering? Does ‘reliability growth’ ring a bell?
ᐅ Play Episode

by Christopher Jackson Leave a Comment

SOR 668 Maintenance Culture Matters

SOR 668 Maintenance Culture Matters

Maintenance Culture Matters

Abstract

Chris and Fred discuss how important maintenance culture is – especially when it comes to safety-critical systems. Like ‘cable cars’ used to transport people up ski slopes. But unfortunately (like the recent accident that occurred in Italy that resulted in 14 deaths) toxic maintenance culture can lead to disastrous consequences. And this tends to happen across the world on a regular basis. Why does this happen?
ᐅ Play Episode

by Christopher Jackson Leave a Comment

How to Change Design Reviews from Tedious to Awesome

How to Change Design Reviews from Tedious to Awesome

We’ve all been ‘there.’ Watching the ‘mechanical’ design team lead go through 378 PowerPoint slides of suffocating technical content, pixelated iPhone pictures of bearing housings, and lists of ‘open’ items in fonts that are too small. There are ‘senior’ engineers wheeled in to ‘review’ but instead nod knowingly and ask sporadic questions about something they once designed ‘back in the day.’ And the chairperson will often ask our ‘mechanical’ design team lead if they are ‘on track.’

[Read more…]

Filed Under: Articles, on Product Reliability, Reliability in Emerging Technology

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