One of our customers who is thinking about setting up a RCM Blitz™ Facilitator training class recently asked me if I had a list of traits that all good RCM facilitators seem to have? He also wanted to know the background experience a good facilitator would have and what are some the qualities we should look for in selecting these people?
As I was about to tell him I could e-mail a document I had created on how to select a good RCM Facilitator, an interesting thought came to mind.
Are you really looking for someone to become a good facilitator or would you really like them a great facilitator? [Read more…]