A chat at RAMS with Mohammad Mobin
Abstract
Fred and Mohammad sat down at RAMS 2017 to talk about the conference and his work in the field of reliability.
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SOR 198 A Chat at RAMS with Mohammad Mobin
The Connection of Reliability and Customer Expectations
Customers Experience Product Reliability in Real Time
In a customer’s mind, the product works or it doesn’t. If it doesn’t work as expected it has failed. This may or may not be a reliability problem.
A customer or someone using your product brings a set of expectations to the experience. The range of expectations may range from very little to very high functioning, value production, and durability.
Failures are defined by customers.
In part, this is the functional capability, the operating within specifications, and the durability. The customer’s definition of reliability may or may not follow the design specifications.
It is the comparison of what should happen to what does happen. [Read more…]
Use and Environmental Profiles
Use and Environmental profiles
Did you know that hot air doesn’t rise when there is no or very little gravity?
The electronics used to steer an oil exploration drill head 5 miles deep in the earth experiences 200°C sulfuric acid immersion along with continuous 50,000G shocks.
I used to think the environment under the hood a car was difficult. [Read more…]
Fundamentals of FRACAS
An Introduction, Basic Steps, and Examples of FRACAS Goes Wrong
Every failure has valuable information you and your team require to make reliability improvements. During the development process each failure may represent a future recall. Celebrate every failure. Let your FRACAS prioritize which failures to resolve.
[Read more…]
Performing the Right Corrective Action
Performing the Right Corrective Action
When something doesn’t work as expected, it is a failure. A common response to a failure by an organization is to restore the system or remedy the situation.
Each failure is unique to the product, industry, customer situation, expectations, etc. Selecting the appropriate response or corrective action when confronted with a failure may or may not be obvious.
Selecting the right corrective action depends on the business and legal factors, along with customer expectations.
For a given failure, thinking through the range of possible responses and selecting the right one takes care to meet the various stakeholder’s requirements or expectations. [Read more…]
The Environmental and Use Manual
Environmental and Use Manual
How well can you describe the use conditions your product will experience?
How well do you need to know the use conditions?
For some situations, the environment for your product is assessable, others are not. For some situations, we guess the range of expected stresses, others we measure.
The design process and the myriad decisions that impact product reliability rely on characterized environmental stresses.
A great place to consolidate how and where customers will use your product (including the relevant stress factors) is in an environmental manual. [Read more…]
Building and Using a System Reliability Model
From the simplest to the most complex system, building and using a reliability model permits the entire team to make better decisions.
Understanding and monitoring system reliability involves knowing both:
- the reliability of elements within the system,
- as well as how the elements relate to each other reliability-wise.
We use system reliability models to identify weak links, and focus resources, to meet our desired reliability goals.
Being able to build the right model to meet your team’s needs best is one of your roles as a reliability professional. [Read more…]
The Many Ways We Use Variance
The term variance is a statistical concept related to the spread or dispersion of a set of data. Second to the mean, it a common value we may calculate.
We find standard deviation easier to understand and use (it uses the same units as the data) whereas variance uses the units squared.
We use variance in quite a few different ways. Let’s review just a few. [Read more…]
Asking Questions is Reliability Engineering
Finding solutions is reliability engineering too.
Have you noticed that finding solutions often requires just the right question, the proper framing of the issue, the query that reveals the problem and solution?
One of the best ways to lead a team and provide a focus on reliability performance is to ask the right questions.
Understanding objectives, risks, and failures is what we primarily do as reliability professionals. We work with teams to achieve or improve reliability performance.
We ask questions. [Read more…]
Introduction to Risk Terminology
The world of risk management has a unique set of risk terminology.
Your ability to incorporate reliability concerns into risk discussions hinges on understanding the terms in use.
Let’s explore a few terms and how they relate to reliability engineering. [Read more…]
Adjusting to Customer Expectations Changing
Customers Expectations Tend Toward Better Reliability Over Time
Reliability goals or objectives are just a starting point.
You goals represent your target at one point in time.
At best they represent what your customers expect for reliability performance at one point in time.
When goals are set well, they anticipate what your customer expects when they receive your product. In a perfect world, you customer will find the reliability performance just a bit better than expected.
It’s not a perfect world. [Read more…]
Is Reliability Testing Always Necessary?
Do Reliability Testing That Adds Value, Informs Decisions, and Provides Information
Reliability testing is expensive, time-consuming, and fraught with errors. Is it really worth the effort? Is it necessary? Let’s explore relegating testing to only when absolutely necessary status. Let’s explore what you and your team can do to instead.
[Read more…]
Definition of Risk Related to Reliability
Creating a reliable product that meets customer expectations is risky.
What is risk and how does one go about managing risk? The recent set of ISO standard updates elevates risk management.
A starting place is a definition. [Read more…]
Introduction to Ongoing Reliability Testing
This type of reliability may have different names. A quick search of a few references in my library and I didn’t find ongoing reliability testing, ORT, in any of them.
It does exist and you may have heard of it before or even use some form of ORT. Or not.
Ongoing reliability testing or ORT is the continued evaluation of your product typically using samples drawn from production. The testing evaluates the reliability performance of recent production units.
The focus is on finding anomalies or changes that may occur in the design, supply chain, or production process that significantly changes field reliability performance. [Read more…]
Introduction to Design for Reliability
Chapter 7 Design for Reliability of the book Practical Reliability Engineering starts with:
The reliability of a product is strongly influenced by decisions made during the design process.
The key message here is reliability occurs at the point of decision. Each time someone makes a decision, selects a component, chooses a material, assumes a use profile, the eventual product reliability takes shape.
Design for Reliability, DfR, is about making good decisions across the organization concerning reliability. [Read more…]
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