I. Reliability Management
A. Strategic management
2. Interrelationship of safety, quality, and reliability (Understand)
Define and describe the relationships among safety, reliability, and quality.
Related, reinforcing, and with large overlap of tools, techniques, and desired outcomes.
Additional References
Management Role Concerning Safety, Quality, and Reliability (article)
Quick Quiz
1-14. Identify the main difference between the reliability engineering function and the quality engineering function.
(A) The reliability engineering function concerns customer satisfaction immediately after purchase.
(B) The reliability engineering function concerns product conformance with specifications.
(C) The reliability engineering function concerns monitoring and improve each step of the customer product experience.
(D) The reliability engineering function concerns failures over time.
[popup type=”” link_text=”Answer” link_class=”button”] (D) The reliability engineering function concerns failures over time. [/popup]
[popup type=”” link_text=”Discussion” link_class=”button”] There is quite a bit of overlap between the two roles. The element that is unique to reliability engineering is the consideration and working with failures over time. We work to determine what will fail and when. [/popup]
1-15. Which statement offers the most valid comparison of reliability engineering and quality engineering?
(A) Quality engineering is more concerned with failure rate over time.
(B) Reliability engineering is more concerned with manufacturing errors.
(C) Reliability engineering is more concerned with the defect rate at a point in time.
(D) Reliability engineering is more concerned with product design and failure rate.
[popup type=”” link_text=”Answer” link_class=”button”] (D) Reliability engineering is more concerned with product design and failure rate. [/popup]
[popup type=”” link_text=”Discussion” link_class=”button”] There is quite a bit of overlap between the two roles. Both quality and reliability engineers work to reduce variability and defect rates. Both work closely with design engineers to improve the quality or reliability of a product or system. The element that is unique to reliability engineering is the consideration and working with failures over time. We work to determine what will fail and when, in other words the failure rate. [/popup]
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