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A facilitator leads a group of participants to solutions that are created, understood, and accepted by all. Effective facilitation cannot be achieved without the role of people and social sciences. Understanding Likert scales as a viable technique is necessary to improve qualitative assessments, including risk assessments that use risk matrices, condition assessments, and prioritization. Are you "Facilitating with FINESSE"?

Qualitative assessments are used in various applications, including asset management, risk management, human reliability analysis, and customer surveys. The usefulness of any qualitative assessment is a function of design, analysis, and administration. This article explores aspects and good practices of survey analysis for use by facilitators using system-based approaches like FINESSE.