Continuous improvement

Decision Type:

Method Category:

Categories: Terms

A recurring activity that enhances performance. Example activities include: statistical process control (SPC), Fishbone (Ishikawa) diagrams, designed experiments (DOE), etc.

Synonyms:

continual improvement

Total quality management
The set of tools and practices used to manage company resources with a focus on customer satisfaction as the means to achieving sustained financial success. All levels of the organization participate in the development, implementation, and continuous improvement of processes and systems to support customer needs.

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About Fred Schenkelberg

I am the reliability expert at FMS Reliability, a reliability engineering and management consulting firm I founded in 2004. I left Hewlett Packard (HP)’s Reliability Team, where I helped create a culture of reliability across the corporation, to assist other organizations.

About Fred Schenkelberg

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