Setting Up to Report Monthly Failure Rates

Abstract

Chris and Fred discuss how we need to estimate monthly failure rates of a product. Like when bosses or directors want to know what the ‘failure’ or ‘return’ rate of a product is this month. But is this useful? How do we account for the number of products we have shipped? How old are the products when they fail? And how do we learn from these numbers? Can we even find a number? Listen to this podcast to learn more.
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