Leaders That Don’t Understand

Abstract

Chris and Fred discuss ‘Leaders that Don’t Understand.’ And by ‘Don’t Understand’ … we mean they don’t understand what their organization sells or does. Sometimes this can work (within reason). Leaders who are not experts in their product or services can still be effective if they know that they need to listen to those around them. But this can go too far – if all decisions need to be collectively agreed by a large cadre of people before the leader in question agrees to make a decision. This isn’t leadership at all. The concept of having ‘everyone on board’ can decimate decision making speed, innovation and a focus on customers. Have you had a similar experience?
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