Characteristics of an Organization That Limits Reliability

Abstract

Chris and Fred discuss what ‘tell’s an organization that sucks at reliability has. That is, can you just tell an organization makes terrible products before you even get to their reliability department/guidebook/strategy/laboratory? And if you can, what are they? Our experience shows that when we are brought in to solve a ‘reliability’ problem, we need to address a vision/leadership/resourcing/(insert poor business practice here) issue. If this interests you … please listen to this podcast!
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