Your Reliability Engineering Professional Development Site
Tim and Fred discuss some of the strategies used by companies to enlist the support of their suppliers to address quality problems and generally improve product reliability.
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Tim and Fred discuss the different kinds of quality information that’s available from suppliers, and how to make sure you’re getting what you really need in order to avoid reliability issues.
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Kirk and Fred discuss working with suppliers to obtain the desired reliability performance. It starts with how you specify reliability. It must include sufficient detail so your supplier understands your request.
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Tim and Fred address a question posed by a listener about a supplier who changed the reliability specification, and what can be done to help ensure that the customer’s standards are being met.
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Tim and Fred discuss how to “interview” a supplier to determine what they really know about quality and reliability, and how they’re likely to behave if you have a problem.
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Carl and Fred discuss including reliability specifications in supplier requirements, too.
We discuss the impact of the focus on cost and delivery and adding reliability to the discussion and contracts.
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Tim and Fred discuss the risks of focusing only on cost, and how that prevents companies from getting more from their suppliers.
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Tim and Fred discuss how to forge a mutually beneficial and trusting supplier relationships to improve reliability.
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