With all the complaints you hear about products rebooting and software crashing, do companies really practice Software Reliability? In fact, there are some companies that do, but they are mostly in the industries that require products to have high availability, such as telecom, defense, and space, or safety-averse industries, such as medical and industrial plant operation. Most other industries don’t pay as much attention to it. The best method to increase Software Reliability without significant increases to schedules or budgets is to use a Software Design for Reliability (SDFR) approach. These are the key steps. [Read more…]
on Product Reliability
A listing in reverse chronological order of articles by:
- Kirk Grey — Accelerated Reliability series
- Les Warrington — Achieving the Benefits of Reliability series
- Adam Bahret — Apex Ridge series
- Michael Pfeifer — Metals Engineering and Product Reliability series
- Fred Schenkelberg — Musings on Reliability and Maintenance series
- Arthur Hart — Reliability Engineering Insights series
- Chris Jackson — Reliability in Emerging Technology series
Red Flags and Autonomous System Safety
and the importance of looking back before looking forward
Have we gone through the introduction of autonomous vehicles before? In other words, have we gone through the introduction of a new, potentially hazardous but wonderfully promising technology?
Of course we have. Many times. And we make many of the same mistakes each time.
When the first automobiles were introduced in the 1800s, mild legislative hysteria ensued. A flurry of ‘red flag’ traffic acts were passed in both the United Kingdom and the United States. Many of these acts required self-propelled locomotives to have at least three people operating them, travel no greater than four miles per hour, and have someone (on foot) carry a red flag around 60 yards in front. [Read more…]
Old Requirements Making a Come Back in Future Endevours
The original windmills of Europe are feats of engineering. I was able to get inside of a few in Holland and see all the mechanisms that have been operating for hundreds of years. I was lucky that the wind was strong and the windmills had their sails out the days I was visiting. A few were grinding flax seed and others designed to pump water from a low basin to a high basin to control basin water levels. Being inside of the windmill was like being an insect inside of a grandfather clock. It was so interesting seeing how they engineered the mechanisms to optimize the balance of the system needs in such a different manner than we do with many of our currently engineered products. [Read more…]
Listening Skills for Reliability Engineers
Listening Skills to Improve Your Ability to Communicate with Influence
Did you hear what they said? Or, were you busy loading for your next verbal barrage?
As my mother would remind me, one should listen twice of often as speaking. Something about the ratio of ears to mouths in the population. I have to agree with her, that one can learn a lot by listening.
Listening may not seem to be a skill that one needs to master. Yet, how often have you walked away from a meeting where one or more participants obviously were not listening? How often are points repeated in an effort to be heard?
Being able to listen, listen well, can be honed and improved. A focus on being a better listener will improve your ability to communicate and influence as a reliability engineer. It has benefits beyond our reliability work, too. [Read more…]
Writing Skills
Technical Writing Skills for Reliability Engineers
Your peers, team mates, and management want to understand your writing. They want to quickly get your point, find supporting information, and take action.
As a reliability engineer, you write proposals, plans, and reports. You write problem statements, failure analysis findings, recommended process improvements, and much more.
You write to document a process or plan. More often you write to encourage others to take action.
Writing clear, concise missives the incite action is a hallmark of a good reliability engineer. You are doing technical writing.
You can learn to write well. [Read more…]
Selecting the wrong ALT model
Many product programs ( actually all) are on a tight schedule. When Accelerated Life Testing (ALT) get’s it’s place in the process it is another mouth to feed. ALT is not a short process. Each round of testing typically takes weeks, and the results may drive design changes that prescribe additional testing. It is common to want to get the ALT process going as quickly as possible. In this haste the primary wear-out failure modes and it’s driving stresses are confidently stated, a model is created, and the test is started.
The Ability to Influence
The Ability to Influence Reliability Performance and Results
The role of a reliability engineer is to support the other engineers and managers as they make decisions concerning reliability.
Our ability may be well honed and effective. Or it may be fumbling or annoying. It is our ability to communicate along with our technical ability that determine our ability to influence well.
We may do analysis or testing. We follow up on failures and evaluate suppliers. What we actually are doing is influencing decisions. [Read more…]
Why can’t we shake off MTBF?
Mean Time Between Failure (MTBF) is one of the most well know reliability metrics.
But to anyone who works with reliability, it seems like it was developed by some evil anti-reliability mastermind to undermine the possibility of connecting reliability to anything or anyone.
Mean Time Between Failure means what?
- It’s the time between two failures? –
- It’s when the first failure occurs? –
- It’s how long the product is good for?
- It seems way to big to be a reasonable goal! “How can an air pump have an MTBF of 4 million hours? That’s ridiculous these things are only supposed to last for five years!
This is the process of understanding everyone goes through as they are introduced to MTBF, formally or informally. [Read more…]
How to Keep Sight of the Big Picture and Avoid being a Slave to Reliability
We have “reliability” in our job title? Therefore, we must promote reliability across all our company products as our first priority?
If you believe that, then I believe you are a slave to reliability.
A project manager or design engineer comes to us and makes a proposal that would adversely impact product reliability. We’d reject it, yes?
Well, I believe, on both counts, we should first take a step back and review the alternatives. [Read more…]
Overview of Presentations Skills
Presentation Skills for Reliability Engineers
We often present proposals and reports. We talk about the plan or results. We want funding, approval, or action. We need excellent presentation skills.
Excellent communication skills is often on job openings. It is not there by chance. Your ability to communicate well, especially via presentations is vital for your success and the success of your reliability program.
If your team, peers, or management do not understand your proposal or report when you present, few will take the time to read the material instead. Your presentation skills provide the incentive for action from your audience. Action you can guide using your presentation skills. [Read more…]
Correctly categorizing a root caused failure is everything
You have been put in charge of a program to study failure rates of brake pads. The place to start is a testing program that will generate data for analysis.
Testing programs should begin with a specific intent. This may be to characterize quality based failures, use life, or wear-out failure modes. When a test is complete it is easy to take all observed failures and use them in the data set to characterize the failure mode. This is a mistake.
Each of the study intents I described above can be attributed to wanting to understand a specific section of the life curve that is commonly represented by the “bathtub” curve. [Read more…]
Design of Experiments, Testing Compression and the Opportunity to Identify Interactions
Design of Experiments (DOE) is a phenomenal way to identify key relationships between variables and effects. It fully leverages statistics to not only identify these relationships in a compressed time frame but any “interactions” between variables that cause a specific effect. These interactions would not have been observed if experimentation was limited to adjusted one factor at a time (OFAT).
Prognostics
Engineers have been applying Prognostics to mechanical components for many years.
For example:
- Motors, increase in current or noise
- Mechanical pumps, progressive increase in vibration
- Thermal systems, time to achieve a set temperature
- Fluid systems, change in pressure
However, most industries building systems with mechanical components choose not to use prognostics because of the cost of the instrumentation within the product. Products that have on board “smarts” can choose to include diagnostics with less effort or expense. With advances in technology, the cost of the instrumentation is dropping. This not only means that adding the hardware to support advanced metrology is more feasible but that many of these components/systems may have already been added for other functionality and controls improvements in the product. It doesn’t take much brainstorming to find creative ways to use these existing sensory systems. [Read more…]
The Case of Drones
Guest post by Dr. Amir Segal & Yizhak Bot of BQR
Introduction
Reliability engineers are equipped with an arsenal of techniques (FTA, RBD, Markov, FMEA / FMECA, SIL) for reliability, availability, safety and maintainability analysis. However, it is not always clear when to use each technique.
In order to design a safe and reliable product, reliability engineering techniques should be integrated with the system design process. This fact is well known, and today many system engineering conferences include discussions regarding reliability and safety [1,2]. [Read more…]
Relating to Reliability Goals
Reliability goals are often communicated in Mean Time Between Failure (MTBF) 40,000 hrs, Failure rate 0.00035, or percentage still functioning over time 99.98%. If you are not familiar with actually calculating these numbers they really don’t mean a lot. Are any of those above numbers good? bad? something we will even measure before release?
Are any of those above numbers good? bad? something we will even measure before release? [Read more…]
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