Human Errors may be Unpreventable but, Preventing Harm is an Option
“You can’t cross the sea merely by standing and staring at the water” – said Rabindranath Tagore, Nobel Prize recipient for literature. Not preventing harm is an example of this quote.
The quotation is an inspirational reminder that people achieve nothing unless they take purposeful action that has measurable results. Taking action on potential human errors, so that harm to system users is totally prevented, is a very productive goal because its impact is highly significant.
This article mostly discusses safety in hospitals because everyone is familiar with safety issues in healthcare. The principles equally apply to any process such as design, manufacturing, construction, and aerospace (Boeing 737 Max is an example). [Read more…]