10 Reasons to Do Reliability

podcast episode with speaker Chris Jackson

Everyone ‘knows’ why we do reliability engineering … right? Customer experience. Organization reputation. Reduced warranty claims 10 years from now. But these are boring reasons that really don’t motivate me to take reliability seriously now. Why should I invest so much time into an activity where that benefits the ‘company’ or the ‘customer’ in the future but won’t make an immediate difference where my boss will give me a ‘gold star’ on my next performance appraisal? Besides, no one person is responsible for reliability, so any effort I invest in reliability will be ‘lost in the noise’ anyway. And of course, reliability will increase budget and schedule today. Right?

There is a simple trick that organizations who do ‘reliability’ well use. They understand that reliability engineering solves problems starting today. That means there are fewer crises during production (costing time and money), a focus on the VITAL FEW things that matter (not the TRIVIAL THOUSANDS that leads to over-engineering) and no 300 slide PowerPoint presentations where we need to discuss reliability ‘stuff’ every week. No more ‘build-test-fix’ treadmill. Come and listen if you want to hear the 10 reasons to do reliability engineering well that reduce production timelines, save budget, eliminate the ‘overwhelm’ and otherwise motivate everyone to bake reliability into the ‘first design.’

This Accendo Reliability webinar was originally broadcast on 27 June 2023.