
ERM and Reliability Engineers
Abstract
Dianna and Greg discussing ERM and Reliability Engineers, along with the AI revolution and the current state of quality.
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Your Reliability Engineering Professional Development Site

Dianna and Greg discussing ERM and Reliability Engineers, along with the AI revolution and the current state of quality.
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Are you prepared to untap the potential of cross-functional collaboration in product design?
On this episode of Quality during Design, we pull back the curtains on the dynamics of cross-functional teams in product design. Dianna Deeney, your host and seasoned quality professional, shares her insights on navigating the complex world of cross-functional teams, addressing common misconceptions, and maximizing brainstorming through structure.
We’re about to take a deep dive into the power of diverse perspectives in shaping a holistic vision for a product. Hear about the concept of internal customers in product design, the process of gathering design inputs, and unlocking the potential of directed co-work. This episode is a must-listen for anyone aiming for cross-functional co-work for design inputs.

Dianna and Carl discussing creating a culture of innovation with Quality and Reliability.
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Carl and Dianna sharing experiences with different forms of managing quality and reliability activities. The importance of independence was compared to the importance of integrating with the design activities. What works, what doesn’t work, and why?
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Ever wonder why many product designs fail or why projects don’t always come out as planned? The answer might lie in how we approach the ‘problem space’ versus the ‘solution space’.
We’re celebrating two and a half years of Quality During Design podcast by revisiting the fundamental principles that guide our product design processes, and exploring how we can apply these principles to avoid common pitfalls.
We talk about the importance of staying longer in the problem space, using quality tools for teamwork, and understanding the power of pre-work in meetings. Listen-in to challenge our thinking and push us to rethink how we engage with new projects. Plus, gain insights on how questioning, investigating, and experimental approaches during project planning will empower you to refine your design processes.
We’re inviting you to consider how the Quality During Design methodology can streamline your design process, reduce product failures, and create more meaningful customer experiences. This isn’t just about designing products; it’s about redefining how we perceive and approach the entire design process.
by Fred Schenkelberg 4 Comments

During the interview, I turned down a job when I learned the hiring manager expected me, a potential new reliability engineer on the team, to only conduct tests. Creating and assembling a reliable product or service takes more than testing. [Read more…]

Go to the Way of the Quality Warrior podcast page for all episodes, extra information, and to contact the host Keith Fong: Way of the Quality Warrior
Referenced paper: Fothergill, E., Guo, J., Howard, L., Kerns, J.C., Knuth, N.D., Brychta, R., Chen, K.Y., Skarulis, M.C., Walter, M., Walter, P.J. and Hall, K.D. (2016), Persistent metabolic adaptation 6 years after “The Biggest Loser” competition. Obesity, 24: 1612-1619. https://doi.org/10.1002/oby.21538

Welcome to another episode of the Reliability Matters podcast. For those of you keeping track, this is episode number 127.
In recent episodes, we’ve covered high-level issues, such as hiring best practices, novel, training, methods, design for manufacturing, highly accelerated, life, testing, and more. On this episode, we’re going to go back to the basics. What common problems are assemblers experiencing today? What are the basics of assembly best practices? Which problems seem to live in perpetuity?
To answer these and other questions, I’ve invited two of my favorite experts on to the show. If you’ve been in the electronic assembly industry for some amount of time, there’s little doubt you’ve heard of Phil Zarrow and Jim Hall. Phil has been involved with PCB fabrication and assembly for more than 36 years. Phil is the President and Principal Consultant of ITM Consulting. Jim Hall has been involved in the electronic assembly industry for the past 27 years. He’s a principal consultant and resident Lean Six Sigma Master Black Belt with ITM Consulting. He’s also an instructor in the Lean Six Sigma programs offered at Dartmouth College. Together with Dr. Ron Lasky, Phil and Jim designed the SMTA’s SMT Processes Certification Course.
A couple of years ago, Phil and Jim published a book in titled “troubleshooting electronic assemblies, tales from the board talk crypt”. I’ll talk to them more about that book later in this broadcast.
Phil and Jim host the popular audio series “Board Talk” a question and answer show hosted on the Circuit-Insight website. On their show, you’ll hear serious questions, and often comical but real answers.
Phil Zarrow’s Contact Info:
phil_zarrow@itmconsulting.com
Jim Hall’s Contact Info:
jim_hall@itmconsulting.com
ITM Consulting:

Dianna and Chris discussing product reliability in complex supply chains.
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by Christopher Jackson Leave a Comment

Chris and Dianna discuss the relationship between reliability engineering and sustainability (or anything else that is environmentally friendly). Is there some link between the two?
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by Dianna Deeney Leave a Comment

Ever wondered how the world of product development can be viewed through the lens of a physicist? How the future of AI will impact our existence? What a champion poker player has to say about quitting, and what we can learn about product development from an architect?
This week, we dive headfirst into those questions with four fascinating reads: ‘Loonshots’ by Safi Bahcall, ‘AI 2041’ by Kai Fu Lee and Chen Quifan, ‘Quit’ by Annie Duke, and ‘How Big Things Get Done’ by Bent Flyvbjerg and Dan Gardner.
These books have reshaped my perspective and I believe they hold interesting insights for you too. We’ll explore how these books apply to new product development projects and how they can help us do it better. I also share why I thought some were better together, read in pairs.
For those of you who love a good discussion, I’m inviting you to join my virtual book club where we can further unravel these intriguing books. Let me know if you’re interested!
So, tune in for a conversation that promises to be as enlightening as it is engaging!

Understanding context is essential for making smart, risk-based decisions and solving tough problems.
Understanding context is important to ensure you are correctly solving the right problem. Understanding context helps you understand the root cause of the problem and the key stakeholders. It helps you develop effective solutions. It helps you define your assumptions and biases. [Read more…]
by Christopher Jackson Leave a Comment

Chris and Carl discuss where reliability engineering training is going … noting that Chris and Carl do a lot of it.
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Carl and Chris discussing the future of FMEA, sharing their vision for where this method is headed.
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We’ve collected all sorts of preliminary information about our users that we’re using for a new product design. We may be faced with so much data we’re not sure where to turn first, or what design feature is a priority. There’s a simple, 2-way matrix we can use to help us sort it all out: an urgent/important matrix. We may have used it to prioritize tasks for ourselves or as a management strategy for our team. But, we can also use it to evaluate the tasks our users take when using our product.
We talk more about this matrix in the podcast, and we talk through an example of how to use it to evaluate user tasks.
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