Failure Mechanism Awareness
Abstract
Kirk and Fred discuss the many different failure mechanisms and the need for understanding the failure mechanisms and causes of failures.
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SOR 1107 Failure Mechanism Awareness
CR097: Why Retail Facility Managers are Switching their CMMS to Facilio
Why Retail Facility Managers are Switching their CMMS to Facilio
Why do FMs switch their CMMS systems? It happens across verticals – in retail stores, healthcare facilities, educational institutions or office building operators – for a multitude of reasons. That’s why Basant Singhatwadia of Facilio joined CMMSradio – to discuss the CMMS customer experience, what clients want, and the surrounding influences that drive CMMS and FM success. Thank you, Basant, for a great conversation!!
Greg interviews Basant Senghatwadia, Director of Customer Success and Strategy at Facilio, a company that provides modern property operations solutions. They discuss insights from the FMI conference, particularly the impact of the recently ratified AIM Act on compliance in refrigeration management. Basant emphasizes the importance of CMMS (Computerized Maintenance Management Software) in addressing compliance issues and improving customer service. Greg asked “Why do facilities managers switch CMMS systems?” It’s often due to vendors not listening to the users’ concerns, leading to frustration. We also touched on the significance of mobile applications for technicians and managers, the need for effective training materials to ease technology adoption, and the challenges of implementing new systems in large organizations. Basant advocates for a phased approach to deployment, ensuring stakeholder involvement and addressing real-world complexities.
- Insights from the FMI conference
- How grocery & convenience stores are using CMMS for compliance
- Tailoring CMMS to exactly deliver to customer expectations
- Significance of mobile apps for technicians and managers
- Emphasis on effective training to facilitate technology adoption
- Maximizing usage of your CMMS
- Connecting people, processes and systems
- The role of low-code/no-code in fast-tracking product evolution
- Phased approach to deployment
SOR 1106 What’s So Hard About Planning
What’s So Hard About Planning
Abstract
Carl and Fred discuss a subject that some people find difficult. How to plan for reliability.
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CR096: The Passion for Machine Shops to Technology and Manufacturing with Arthur Field
Soft Skills and Communication in Maintenance Management Plus NEWS about SMRP 2024
From wrenching on cars into manufacturing with technology throughout! HE started building computers at age 10, loves the entire manufacturing industry, and is very focused on shop turnarounds!! A journey story with Arthur Field. He’s a presenter for MTD CNC and the founder of Spindles Turning & Earning. We get a brief review of Arthur’s first ever IMTS experience. Tune in for a fun episode with lots of cool moments!!
QDD 178: QDD Redux: Prioritizing Customer Satisfaction in Product Design (the Kano Model)
QDD Redux: Prioritizing Customer Satisfaction in Product Design (the Kano Model)
How do you balance customer wants with project constraints? If your customer-facing teammates are saying our customers want this, that and the other thing, which ones do we prioritize over others?
Not all features are equal in the eyes of our customers. And not all features are value-added, either.
In this episode, we delve into how to prioritize customer wants using the powerful Kano Model, a tool that maps customer satisfaction against the implementation of product features.
You’ll learn how to differentiate between essential and non-essential features, ensuring that your design truly resonates with your customers. This episode walks through the intricacies of the Kano Model’s two-by-two matrix and the different satisfaction levels represented by various lines and curves.
Too complex? We break it down. Prioritize your features based on their impact to the customer using their voice. Then, consider how well you want to implement that in your design using the Kano Model.
Get ready for practical tips and proven strategies to enhance your product’s value while managing cost, time, and design trade-offs. This episode is an introduction to the Kano Model for design.
CR095: Soft Skills and Communication in Maintenance Management Plus NEWS about SMRP 2024
Soft Skills and Communication in Maintenance Management Plus NEWS about SMRP 2024
He’s Back!! George Williams joins CMMSradio to discuss the importance of soft skills and communication in the maintenance and reliability sector when considering the challenges maintenance professionals face in corporate environments and the need to understand organizational dynamics to influence decision-making. We talk about issues with implementing Computerized Maintenance Management Systems (CMMS) and the importance of documenting maintenance activities for budget justifications and operational improvements.
George also announces an upcoming SMPR 2024 conference workshop focused on assessing facilities and developing actionable strategies. Be sure to attend this workshop on Maintenance and Reliability Best Practices in Monday October 7, 2024 at #SMRP2024! It will help with facility assessment and strategy development.
SOR 1105 Office Hours, Plus
Soft Skills Plus
Abstract
Carl and Fred discuss the wide range of soft skills that reliability engineers need to learn, in order to be fully successful in their jobs.
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CR094: Optimizing Healthcare Facility Management Infrastructure Maintenance and Data Integration
Optimizing Healthcare Facility Management Infrastructure Maintenance and Data Integration
In this episode, Mark Mochel of Brightly discusses the challenges of balancing investments in high-revenue healthcare assets versus essential infrastructure. He highlights the importance of a system-wide approach to facility management, the need for proactive!
It’s about the crucial role of facility management in healthcare, emphasizing its interconnectedness with revenue-generating assets like MRI machines. Here are the main points:
- Investment Prioritization
- Deferred Maintenance exacerbated by the pandemic.
- Cultural Differences and maintenance maturity
- Cost vs. Cost Avoidance
- Continuous improvement in maintenance practices
- Favorite Music, Favorite Sport/Hobby, and Work-Life Balance
Mark has recently been named as Advisory Board Member of The American Society for Health Care Engineering (ASHE) for 2025!! Mark highlighted the broader impact of his work, aiming for continuous improvement and better integration of facility management in healthcare.
SOR 1104 Overcoming Product Protections for HALT
CR093: Streamlining commercial kitchen repair with innovative technology like Roopairs
Streamlining commercial kitchen repair with innovative technology like Roopairs
Greg interviews the co-founder of Roopairs Technologies, Ray Bartolomucci III, a cloud-based dispatch software tailored for commercial kitchen repair companies. Ray shares his journey from working in his family’s Italian restaurants to studying and starting a software company in Italy. Inspired by his father’s advice, Ray and his brother, David, launched Roopairs to address inefficiencies in the kitchen repair industry.
Fundamentals of Life Estimation
Fundamentals of Life Estimation
podcast episode with speaker Fred Schenkelberg
We often face questions, such as: “How long will this last?”, “Will this design survive for at least 5 years?”, and “When should we recommend servicing or replacement?” Being able to provide life estimates is a common skill we need to master.
Life testing is not the only method available to us. We can provide a guess (based on engineering judgement), to modeling and simulation, to field data analysis. And, there are more suitable methods depending on the particular situation.
Let’s explore the range of options available to estimate life for an item, plus the pros and cons of each method. You need to be aware of your options and thus be able to provide the best estimates when asked.
RH002: Cliff Williams | Good Maintenance is about Good People and Good Culture
Cliff Williams | Good Maintenance is about Good People and Good Culture
Cliff Williams is a highly regarded Maintenance thought leader, and most recently – the Corporate Maintenance Manager at Erco Chemicals. According to Cliff, the greatest maintenance and reliability challenge remains the same: Leadership, People and so Culture!
From apprentice to the ‘exalted’ position of corporate maintenance manager and every step in between Cliff has a confession to make. “The machinery I have met along the way, whilst impressive, has been forgetable. The people I have met …. well – the good the bad and I’m sorry to say the ugly, are what I remember. They are the ones who made my life interesting, rewarding and from a career perspective, successful”.
As we talk about the techniques and tools available to maintenance managers, let’s not forget the best two – the human brain and human initiative. Cliff firmly believes if you can cultivate those two – the rest is easy.
CR092: From Mill Apprentice to CMMS Expert and Maintenance Leader with Chris Smith
From Mill Apprentice to CMMS Expert and Maintenance Leader with Chris Smith
In this episode of CMMSradio, host Greg interviews Chris Smith, a seasoned expert in maintenance management with a military background. Chris shares his journey into the maintenance field, starting as an apprentice at a paper mill and evolving through various roles in the steel industry and public transportation. He discusses the importance of effective CMMS (Computerized Maintenance Management System) implementation and user adoption, highlighting his experience with Upkeep, a CMMS platform that empowers maintenance teams. Chris emphasizes the need for proper asset hierarchy, training, and defect elimination in maintenance practices. He also introduces his side venture, Task Lytix, aimed at optimizing maintenance processes. The conversation underscores the significance of service and support in CMMS solutions, advocating for a focus on real-world problems rather than just features.
Bullet Points
- Greg introduces the episode, highlighting the importance of learning from experts.
- The focus is on the American Tank and Fabricating Company (AT&F) and Task Lytix, which optimizes maintenance.
- Guest Chris Smith, a maintenance expert with a military background, shares his journey into the maintenance field, starting as an apprentice at a paper mill.
- Chris discusses his military service and subsequent roles in the steel industry, including becoming a CMMS administrator.
- He emphasizes the importance of effective CMMS systems and how they can improve maintenance operations.
- Chris explains the challenges of using ERP systems for maintenance and how Upkeep, a CMMS, has empowered his team.
- He highlights the significance of user adoption, training, and support from CMMS providers as key differentiators.
- Chris shares insights on the importance of asset hierarchy, CMMS optimization, defect elimination, and PM optimization in maintenance management.
- He introduces his venture, Task Lytix, aimed at addressing common issues in maintenance management and promoting best practices.
RM 177: Humidity: Small Cause Huge Reliability Risk with Viktoria Rawinski
Humidity: Small Cause Huge Reliability Risk with Viktoria Rawinski
On this episode of Reliability Matters, we’re diving into a deceptively simple but incredibly important topic, humidity, and the massive impact it can have on electronic assembly reliability.
Joining me is Viktoria Rawinski, a seasoned expert in materials science and reliability engineering, whose career spans decades of hands-on experience in failure analysis, process optimization, and design-for-reliability practices.
Viktoria is not only a respected voice in the industry, but also a passionate educator, known for breaking down complex technical issues into actionable insights.
In her two-part LinkedIn technical series, “Humidity – A Small Cause with a Huge Effect,” Viktoria explores how environmental moisture, often overlooked or underestimated, can trigger serious failure mechanisms in circuit assemblies, especially as devices become smaller and more complex. From solder mask absorption to electrochemical migration, we’ll unpack the hidden risks that can jeopardize product performance and long-term reliability.
Whether you’re in design, manufacturing, or quality assurance, this is a conversation you won’t want to miss.
Viktoria’s Website
www.rawinski.de
SOR 1103 HALT Late in the Program
HALT Late in the Program
Abstract
Kirk and Fred discuss using HALT for a product that has been in the field and has many documented reliability issues from the initial warranty returns
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