Hidden Reliability Wins
Abstract
Dianna and Fred discussing hidden reliability wins: when reliability efforts go right, things don’t go wrong. So then, how can reliability engineers quantify their work?
Key Points
Join Dianna and Fred as they discuss hidden reliability wins. To quantify reliability engineering work, we need to do some due diligence and shine light on its value.
Topics include:
- how to define the value of reliability work and the types of feedback to collect when we focus on value
- when and how to report and share it
- the importance of taking the time to do this in a quantified way
- celebrating heroes, fairytales, and fighting project fires
If you’ve tried this, what has been your experience? What’s working? What’s not working? Let us know.
Enjoy an episode of Speaking of Reliability. Where you can join friends as they discuss reliability topics. Join us as we discuss topics ranging from design for reliability techniques to field data analysis approaches.
Show Notes
What can we do to highlight those hidden reliability wins, to make them more visible?
We need to bring to light reliability work by summarizing our work in a value statement (one slide/page):
- what was the problem?
- what was the solution?
- what difference did it make (what was the value)?
Present the value statement in terms that internal customers will understand. This usually incorporates financials. We also may need to connect the dots (almost step-wise) between REs activities and the value quantification.
You may start with hindsight to quantify your wins and collect a catalog. Then, during planning phases, you can start to prioritize activities based on the value they may add.
When should you do and share these value statements? Just after an analysis, as part of a year-end tally, on a bulletin board, or when planning – just as a few examples.
It’s not statistics and not engineering. Get comfortable making estimations!
Just get started!
excellent episode Fred and Dianna!
Thanks Charlie, glad you enjoyed it. cheers, Fred