Two Sides of a Coin: Quality and Reliability
Abstract
Dianna and Chris discussing their different viewpoints of quality and reliability: how they are really two sides of a coin that are supported by the culture of an organization and by individual contributors.
Key Points
Join Dianna and Chris as they discuss two sides of a coin: quality and reliability.
Topics include:
- quality and reliability as part of the leadership and development culture
- practitioners modeling and showcasing quality and reliability in development
- imaginary reliability and quality fairies
Enjoy an episode of Speaking of Reliability. Where you can join friends as they discuss reliability topics. Join us as we discuss topics ranging from design for reliability techniques to field data analysis approaches.
Show Notes
Dianna and Chris talk about both quality and reliability in development projects.
Quality and Reliability are different concepts. But there is not a clear distinction between them. The important part is – the customer!
Chris talks about the cultural motivations for involving quality and reliability early. His list of 5 motivating categories for finding problems, from worst to best:
- Problems in the field (a disaster).
- A problem uncovered during manufacturing (also a disaster).
- Problems uncovered during a review.
- Problems found during testing.
- A problem that was prevented (the best situation).
Dianna talks about the power of the personality. Staff engineers can do what they can where they are, to promote quality and reliability methods. They can affect change in the culture of a workplace from within. But there is a risk – without the culture supporting quality and reliability during development, that personality may be the only safety net for a group.
The best situation: a culture of quality and reliability with personalities that promote these fields through partnership.
Related Topics
SOR 742 Reliability and Quality(Opens podcast in a new browser tab)
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