Hero Syndrome

Abstract

Greg and Fred discuss why heros who fly in to fix a failing project or product recall get all the attention, praise and promotions.  But, the folks who maintain the systems day in and day out are often neglected, forgotten, or even dismissed.

Key Points

Join Greg and Fred as they discuss fire fighting Hero Syndrome found in many companies.
Topics include:

• What is the Hero Syndrome?
• Why do companies reward Hero behavior and dismiss daily system improvement and project results behavior?
• How can you become a Hero maintaining systems and improving processes?

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SOR 890 Hero SyndromeGreg Hutchins

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Show Notes