Where is Reliability Training Going?

Abstract

Chris and Carl discuss where reliability engineering training is going … noting that Chris and Carl do a lot of it.

Key Points

Join Chris and Carl as they discuss where reliability engineering training, where it is at, where it is going … and where it should be going. Both Chris and Carl do a lot of reliability engineering training … so what do they think?

Topics include:

• The ‘traditional’ way? … is perhaps the stereotypical ‘dot point’ lesson where the instructors go through information one step at a time, and it is then up to the students to write down that information, in their own time review that information, and otherwise try to memorize that information. There are many problems with this, starting with the fact that people will very, very quickly forget stuff they memorize just to demonstrate ‘compliance’ with learning objectives. Why? … because this training is not fun, and it doesn’t come with a story or narrative.
• What have we learned? Carl in particular has decades of experience in delivering training for things like Failure Modes and Effects Analyses (FMEAs). This can be a dry topic! But the trick is to interact and engage. We need students to think about what they are learning. And a good way of doing that is to try and make the student apply what they are being learned to what they do and how it can help them.
• Where are we going? Chris in particular is working on developing avatar-based training … where scriptwriters work iteratively on improving the ‘perfect’ way of explaining what can be sophisticated topics. The benefit is that the narrative can be perfected iteratively. But the problem is that it is not truly interactive. But … this is where experience comes in. We need to be able to understand and anticipate the likely questions and ways to engage students to unlock the potential of fully online ‘avatar’ training.
• … but you need to keep learning … to teach other people have to learn. You can’t ever beat having the right ‘personality’ to teach.

Do you have any experiences (good/bad/indifferent) regarding teaching and learning? … feel free to share with us!

Enjoy an episode of Speaking of Reliability. Where you can join friends as they discuss reliability topics. Join us as we discuss topics ranging from design for reliability techniques to field data analysis approaches.

SOR 893 Where is Reliability Training Going?Christopher Jackson

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