Fundamentals of Lessons Learned
podcast episode with speaker Fred Schenkelberg
Within an organization or a team, we collectively know a lot. We, again collectively, have a wealth of information. And, if you follow my Mom’s advice, we learn something new every day. We also forget a lot every day. When we forget something that we learned by making a mistake or error (learning the hard way), we are prone to repeat that mistake or error.
Organizations and teams also learn the hard way at times. Or someone recognizes a better way to accomplish something. Organizations also forget what they have learned. Either collectively, the organization’s members ‘forget’ the lesson learned, or the folks that do remember the lesson move on to a new role elsewhere. For an organization, there is significant value in avoiding repeating previous mistakes or in continuing to benefit from a better way.
Let’s discuss the idea and basics of a lessons-learned system. Plus, a few examples of how such systems go wrong. We will examine how FRACAS and CAPA systems are different. And finally, we will outline the best lesson-learned system I’ve seen in action.
This Accendo Reliability webinar was originally broadcast on 13 February 2024.
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Mechanical Lessons Learned episode
Lessons Learned from Coffee Pod Stories episode
Lessons Learned as a Process Engineer episode
Lessons Learned Working From Home episode
Lessons Learned from a Contract Manufacturer & Their Customer Who Sued Them episode
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Fundamentals of Lessons Learned
Let’s discuss the idea and basics of a lessons-learned system. Plus, a few examples of how such systems go wrong.
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