Customer Reliability Expectations Change Over Time

Abstract

Kirk and Fred discussing the increased expectations of reliability based on experience with past products

Key Points

Join Kirk and Fred as they discuss the rapid change in consumer electronics technologies and length of warranties offered by companies

Topics include:

• Improvements of technological features are the reasons most will replace cars and consumer electronics
• General expectations of reliability have increased due to the increasing experience of reliability in predecessor cars and electronics
• Autonomous vehicles and the reliability concerns

Enjoy an episode of Speaking of Reliability. Where you can join friends as they discuss reliability topics. Join us as we discuss topics ranging from design for reliability techniques to field data analysis approaches.

SOR 187 Customer Reliability Expectations Change Over TimeKirk Gray

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Show Notes

Here is a link to the blog post by Kirk – “Why the Drain in the Bathtub Curve Matters”

Customer Reliability Expectations Change and Adjusting to Customer Expectations Changing are  articles on the topic

For more information about Kirk, please visit his website at www.acceleratedreliabilitysolutions.com

Here is a link to the new book by Kirk Gray and John Paschkewitz,  “Next Generation HALT and HASS: Robust Design of Electronics and Systems”