Abstract

Tim and Fred discuss some of the strategies used by companies to enlist the support of their suppliers to address quality problems and generally improve product reliability.

Key Points

Join Tim and Fred as they discuss the challenges that companies face when trying to motivate their suppliers to improve reliability.

Topics include:

• What happens when you offer to pay more in order to get higher quality?
• When should you work with the supplier to teach them about reliability?
• What else can you offer the supplier to get their attention?
• Using total cost of quality to prioritize improvements at the supplier

Enjoy an episode of Speaking of Reliability. Where you can join friends as they discuss reliability topics. Join us as we discuss topics ranging from design for reliability techniques, to field data analysis approaches.

SOR 244 Incentivizing Your Supplier to Grow in Reliability CapabilitiesTim Rodgers

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