Abstract

Adam and Fred discussing the need to understand actual customer use, even before they start using the product.

Key Points

Join Adam and Fred as they discuss how use case profiles are defined and relate to actual customer use. Should a design team include the “end cases” of use and environment in the product design specifications? Product development programs must create a specific step where the team develops the use case profiles based on product experience, market analysis, and previous warranty and field observations.

Topics include:

• Methods for defining a use case profile
• When is the right time to create the use case profile?
• How much of the user population should the product use case profile include?

Enjoy an episode of Speaking of Reliability. Where you can join friends as they discuss reliability topics. Join us as we discuss topics ranging from design for reliability techniques, to field data analysis approaches.

SOR 256 Mission Profile Fundamental ConsiderationsAdam Bahret

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Show Notes