Including your Customer in your Reliability Program
Abstract
Adam and John Kreucher discuss engaging the customer in the new product maturing process.
Key Points
Join Adam and John as they discuss how different industries approach engaging customers as partners in the final development, maturing, process of new products
Topics include:
- Using the actual field conditions as a test bed to ensure the product is being evaluated in the complete use case
- Methods of how to approach the customer to engage in this manner
- Leveraging this partnership to increase the speed of product development cycle
Enjoy an episode of Speaking of Reliability. Where you can join friends as they discuss reliability topics. Join us as we discuss topics ranging from design for reliability techniques, to field data analysis approaches.
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