Abstract
Chris and Fred discussing the important role soft skills play in building credibility when implementing reliability activities in a product development program.
Key Points
Join Chris and Fred as they discuss how to use soft skills to convince development team members to consider important tasks that improve product reliability in the field.
Topics include:
- Due to time and resource pressures, development teams often just apply quick fixes to issues found in testing or in the field. It is important to partner with these teams and actively help them find and resolve the actual underlying root causes.
- Champion data driven decision making and avoid a this-is-not-part-of-my-job attitude when you have skills and tools that can help your colleagues solve a problem.
- Reliability groups are often viewed as just a testing group, when our goals should be to improve the organization’s bottom line, which can be achieved by reducing warranty costs through elimination of failure root causes and increasing sales by strengthening the company’s reputation for product reliability.
Enjoy an episode of Speaking of Reliability. Where you can join friends as they discuss reliability topics. Join us as we discuss topics ranging from design for reliability techniques, to field data analysis approaches.
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- Link:
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Show Notes
Abstract
Key Points
Join John and Fred as they discuss
Topics include:
- point 1
- point 2
- point 3
Enjoy an episode of Speaking of Reliability. Where you can join friends as they discuss reliability topics. Join us as we discuss topics ranging from design for reliability techniques, to field data analysis approaches.
- Social:
- Link:
- Embed:
Show Notes
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