Abstract

Carl and Fred discussing the most important people skills that are needed to succeed as an expert in a reliability engineering career.

Key Points

Join Carl and Fred as they discuss the broad subject of people skills, and how to influence engineering organizations in the best possible way.

Topics include:

• Skills apply to different areas of reliability
• Reliability expertise is a journey, rather than a destination
• Aspire to life-long learning
• Reliability experts are good at helping other people apply reliability tools
• Academic expertise is only part of the journey, it also requires application
• One thing that distinguishes an expert is when peers and colleagues come to you for advice
• Expertise has two aspects: positively influencing others and technical skills, both are needed
• People skills include ability to influence
• Read or reread “Seven habits of highly effective people”
• For any project, ask how will we know when we are done and to what quality level?
• Be genuinely interested in people, and listen to them
• Meet people where they are, bring solutions, add value
• Tap into your passion when you are speaking
• Get feedback on your performance
• When talking to a group, talk to the individuals, not the “group”

Enjoy an episode of Speaking of Reliability. Where you can join friends as they discuss reliability topics. Join us as we discuss topics ranging from design for reliability techniques to field data analysis approaches.

SOR 564 People Skills for an Expert Reliability EngineerCarl S. Carlson

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Show Notes

The 7 Habits of Highly Effective People