Where to Start?
In this inaugural episode of Way of the Quality Warrior, host Keith Fong introduces himself and then shares the origin story of the podcast which takes us directly to the question: How can we define Quality?
The organization you’d expect to offer an authoritative definition of Quality lets us down. While disappointing, we continue our journey. Listen to see where we end up.
The host is Keith Fong, a consultant, teacher, and coach with over 20 years of experience in quality and continuous improvement.
Enjoyable presentation. I like the statement that success favors the disciplined. Yes, leveraging is key.
Thanks, Carl.