The Anti-Quality Tool: 5 Whys Root Cause Analysis

The 5 Whys Root Cause Analysis tool is very popular in continuous improvement and quality. The 5 Whys concept is very easy to understand and it’s easy to teach. However, that simplicity leads to problems that undermine the quality profession.

This episodes dives into the 5 Whys and the issues it creates. It ends with possible ways to improve the situation.

Way of the Quality Warrior podcast is hosted by Keith Fong, a Six Sigma Master Black Belt, Shainin Red X Master, and Robust Engineering Coach who has over 20 years as a continuous improvement practitioner, trainer, and coach.

About Keith Fong

Keith Fong helps organizations become more powerful through training and deploying quality and continuous improvement methods. He develops custom training with an eye to creating customer training self-sufficiency. He also coaches and leads problem-solving and continuous improvement projects.

The Anti-Quality Tool: 5 Whys Root Cause Analysis

About Keith Fong

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