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Speaking of Reliability

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SOR 425 Leaders That Don’t Understand

SOR 425 Leaders That Don’t Understand

Leaders That Don’t Understand

Abstract

Chris and Fred discuss ‘Leaders that Don’t Understand.’ And by ‘Don’t Understand’ … we mean they don’t understand what their organization sells or does. Sometimes this can work (within reason). Leaders who are not experts in their product or services can still be effective if they know that they need to listen to those around them. But this can go too far – if all decisions need to be collectively agreed by a large cadre of people before the leader in question agrees to make a decision. This isn’t leadership at all. The concept of having ‘everyone on board’ can decimate decision making speed, innovation and a focus on customers. Have you had a similar experience?
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SOR 422 What Do I Do When the MTBF is Imposed on Me?

SOR 422 What Do I Do When the MTBF is Imposed on Me?

What Do I Do When MTBF is Imposed?

Abstract

Chris and Fred discuss what happens when you can’t avoid having the MTBF imposed upon you – even if it is your own organization and not the customer. Perhaps you are told that ‘our competitors quote the MTBF … so we have to as well!’ But you can (sneakily) tailor test data to get whatever MTBF you want. You can make life easy on yourself by not challenging this paradigm (noting that you will most likely get an unhappy customer). But it is almost impossible to apportion MTBF goals to individual designers that even allow the motivated ones to create a reliable system. So what do you do? Listen to this podcast to help you on your reliability journey.
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SOR 421 Specification Requires Testing… Really?

SOR 421 Specification Requires Testing… Really?

Specification Requires Testing… Really?

Abstract

Chris and Fred discuss scenarios where it is (for whatever reason) impossible to demonstrate reliability through testing. Some organizations think that if you can’t demonstrate through testing … then it can’t be a requirement that appears in a specification. So … does this mean that the customer can’t get something that is reliable if we can’t test for it? … can customers even ask for it? Of course they can. The customer knows what they want. Everyone needs to understand that you can verify performance through activities that don’t involve testing (… like analysis). This is how it works for nuclear power plants … so what makes your organization special? Listen to this podcast if this intrigues you.
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