Not every request we make is fulfilled. Not every assignment is accomplished. Not every task we assign is completed.

Why is that? Possibly, the lack of a complete request.

It may be the person we made the request to was incapable or decided to ignore us. Or, more likely, it may be our request was not clear.

An unclear request increases the chance the desired outcome will not occur. An unclear request permits misunderstanding and confusion to guide the path toward an unsatisfactory result.

Understanding the essential elements of making a complete request improves the chance the desired outcome will occur.

Let’s examine the 7 elements one at a time. [Read more…]

Presentation Skills for Reliability Engineers

We often present proposals and reports. We talk about the plan or results. We want funding, approval, or action. We need excellent presentation skills.

Excellent communication skills is often on job openings. It is not there by chance. Your ability to communicate well, especially via presentations is vital for your success and the success of your reliability program.

If your team, peers, or management do not understand your proposal or report when you present, few will take the time to read the material instead. Your presentation skills provide the incentive for action from your audience. Action you can guide using your presentation skills. [Read more…]