culture Archives - Accendo Reliability

The Root Cause of a Failure is Always a Decision

We often get sucked into drawn-out conversations (or heated debates) about the ‘true’ meaning of words. Especially when it comes to sports. Was James Harden (a basketball player) in the ‘act of shooting’ when he was fouled? It matters – because if the answer is ‘yes’ he gets up to three free throws. So what does the ‘act of shooting’ mean and who decides it? There will be endless debate over beers about what this means. Perhaps largely dependent on which team you support.

At the end of the day, it usually doesn’t matter. You can debate it as much as you want, but the referees have already decided what happened on the court. It is done. It is over. You can disagree with them. But nothing changes the score. [Read more…]

by Katie Switzer 1 Comment

Finding Joy in the Workplace

This time of year, people talk a lot about joy and family. But what about finding joy in the workplace? Most people in the Reliability profession spend at least 40 hours each week at work (probably much more). That’s almost 25% of our total time, and more than 35% of waking hours if you average 8 hrs of sleep per night. Who wants to spend a third of their life without joy?

If your workplace is getting you down or just plain blah, here are some ways to make a change. [Read more…]

by James Kovacevic Leave a Comment

Win People to Your Way of Thinking

Road caution sign with Think below — Photo by Taymaz Valley

Applying the Dale Carnegie Principles to Build a Reliability Culture

Building on the Dale Carnegie® Principles from the famous book, How to Win Friends and Influence People, we can progress to the next set of principles.

Using his key principles as a guide, we can bring about change within our organization. In the previous post, we covered how to build authentic and meaningful relationships.

If you have not read that post, yet, please go back and do so before reading on.

I was part way through my Dale Carnegie® course when I was challenged to make a change at work by using one or two of the principles below.

We were struggling with being able to complete our weekly PMs because we had to support the production line changeovers. Dwelling on this, I approached the skilled trades that were preparing to perform a changeover. I asked them about the changeover, and what were the sticking points.

I allowed them to do a great deal of the talking. I listened to the challenges they had and why the changeovers took so long. [Read more…]

by James Kovacevic Leave a Comment

5 Days to a Reliability Culture

What you can do to foster a reliability culture at your operation

Reliability culture is like clockwork — © William Warby

Improving reliability is easier said than done.

Often times you can develop great PM routines, improve equipment and have the right processes in place, but reliability doesn’t improve. Why is that?

It all comes down to people. People are the heart of reliability, whether they run the equipment or maintain it.

Changing people’s perception of reliability can be a very difficult task. So where do we start?

When trying to implement such change, you will often hear of change management and change framework.

This is a great exercise and contributes greatly to success. But what if you are a Maintenance Supervisor who needs a tangible action that you can run with? [Read more…]

by Fred Schenkelberg Leave a Comment

5 Steps to Building a Reliability Culture

Reliability is not the sole responsibility of the reliability engineer but results from nearly everyone in an organization making decisions that move toward the desired product reliability performance.

As a reliability professional, I often find it necessary to explore ways to leverage my knowledge of these areas to change the culture within an organization to create a sustainable program that achieves reliable products time and again. [Read more…]