Your Reliability Engineering Professional Development Site
Leadership is a difficult term to clearly define. A team leader may have poor or wonderful leadership skills. A product may lead in a market with a broad feature offering, yet not hold a recognized leadership position.
As a reliability engineer, you will find many opportunities to lead. Your ability to provide vision, direction, guidance, and support for a team enables you to affect change and accomplish goals. [Read more…]
Talking is not the same as a discussion or conversation. Talking is one direction only. If two people are talking, they are talking at each other.
A discussion is two way. When two people have a discussion information passes both ways, both speak, both listen.
As an engineer, there is plenty to discuss. We work with others to find solutions, make compromises, determine optimizations, and finish projects. We need to share our knowledge and insights, as well as learn from others.
You can learn to foster true discussions and minimize simply talking at one another. You can take steps to enable the give and take exchange of a discussion. [Read more…]
Did you hear what they said? Or, were you busy loading for your next verbal barrage?
As my mother would remind me, one should listen twice of often as speaking. Something about the ratio of ears to mouths in the population. I have to agree with her, that one can learn a lot by listening.
Listening may not seem to be a skill that one needs to master. Yet, how often have you walked away from a meeting where one or more participants obviously were not listening? How often are points repeated in an effort to be heard?
Being able to listen, listen well, can be honed and improved. A focus on being a better listener will improve your ability to communicate and influence as a reliability engineer. It has benefits beyond our reliability work, too. [Read more…]
Remember that first time you were asked to step into a leadership or management role, or to manage a client relationship? The experience was probably exciting and unsettling at the same time. Something different was asked of you.
While many of us have succeeded as individual contributors or team members, succeeding as a leader or manager requires a new set of skills we have often not been given the opportunity to acquire. This applies whether we carry an official leadership responsibility or not. In a future article it would be interesting to explore the distinction between “leader” and “manager”. [Read more…]
Reliability professionals today have a challenge. Engineering and operations staff members are taught to think for themselves, to make decisions, to get things done. The entire staff is highly educated, motivated and willing to lead a team or organization to results. In order to be effective as a reliability profession, we have to engage those independent and fast moving individuals. We have to compel others to listen to and understand reliability predictions, risk assessments and models. If they listen and act on the information we provide, they then may fully consider the impact of decisions on reliability performance. [Read more…]