Facilitating with FINESSE:  How to Guide People to Powerful Business Solutions is a practitioner’s guide for ten common applications that technically trained professionals are frequently asked to facilitate. The range of applications covers quality and reliability techniques such as block diagrams and tree diagrams through master plans and strategic plans. This article provides five impactful elements for professionals who are often enlisted to lead teams to workable solutions, despite having little or no facilitation training,

Content

The book focuses on ten practical applications and provides specific ways to facilitate them better. There is not a lot of wasted time on the basics covered by most facilitation books. Each self-contained application includes examples ­­­– good and bad – from my experiences on some complicated and controversial projects.

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