“A failure analysis is a waste of resources. We know why it failed. We need to move on.”
If you have participated in a failure analysis, you have likely heard the preceding comments, and been told to fix the problem ASAP. You make a change, but the same failure re-surfaces and you are in the hot seat again. What can you do to improve the failure analysis process in the future? Let us begin by reviewing some realities of failures. [Read more…]